Consultation & Services Policy

BySuzike offers one-on-one online consultations and digital services in a variety of areas, including homeschooling, language learning, personal development, and relationships. These sessions are designed to provide practical guidance, share personal experience, and offer support tailored to your unique situation.

1. Service Description

Consultations are conducted online (via Google Meet, Zoom, or email) and typically last up to 45 minutes, unless otherwise stated in the service description. Sessions are available in English or Portuguese. All guidance provided is based on personal experience, professional knowledge, and publicly available information.

2. Payment

All services must be paid in advance. Payment confirms your booking and allows us to prepare for your session. Prices are clearly stated on the product or booking page.

3. Cancellation & Refund Policy

  • Consultations (online sessions or email):
    You may cancel or reschedule up to 24 hours before your scheduled time or delivery to receive a full refund or select a new date. Cancellations made less than 24 hours in advance, or no-shows, are non-refundable.

  • Digital products (PDFs, downloads, guides, planners):
    No refunds will be issued after purchase, due to the nature of digital goods.

4. Disclaimer

All sessions and services provided by BySuzike are informational and educational in nature. They do not constitute legal, psychological, medical, or financial advice. All decisions made based on the consultation are the sole responsibility of the client.

5. Data & Privacy

Any personal information shared with BySuzike, including questionnaire responses, will be used solely to prepare and deliver your service. Your data will never be shared with third parties.